You are on QACA
CAQA ERP - Part of CAQA GroupsCall 1800 266 160  |  info@caqa.com.au
QACA - Quality and Compliance Assurance

Quality and Compliance Assurance

Assurance, practised as a craft.

QACA provides independent quality and compliance assurance to organisations across every industry — audits and reviews, systems advice, customer and learner experience — delivered with independence and care, with a specialised education practice at its core.

Part of the CAQA Groups family · Craigieburn, Victoria

Part of the CAQA Groups family
What We Do

Twelve services, one standard


Every service below is a working assurance capability — described plainly, delivered rigorously. The general assurance services apply in any industry; the education-specific services form QACA’s specialised education practice.

Quality and Compliance Audits

Independent quality and compliance audits and reviews that show an organisation where it truly stands.

Read more →

Delegation Support

Support for organisations operating under delegated authority arrangements - keeping delegated practice sound.

Read more →

E-Learning QA

Quality assurance for online learning - courses, delivery and the learner's experience of both.

Read more →

First Aid Program Assurance

Assurance reviews for first aid training programs, where quality is a matter of consequence.

Read more →

Language, Literacy and Numeracy

LLN assurance and support - making sure language, literacy and numeracy needs are recognised and met.

Read more →

LMS Advisory

Learning management system advice - selection, configuration and the quality of the learning environment.

Read more →

Learning Resources QA

Quality assurance of training and assessment resources - accurate, current and fit for their purpose.

Read more →

Recognition of Prior Learning

RPL assurance - processes and evidence practices that recognise prior learning credibly and fairly.

Read more →

SMS Advisory

Student management system advice - records, reporting and data quality an organisation can rely on.

Read more →

TAE Program Support

Support for training and education programs - delivery quality across the TAE landscape.

Read more →

Validation

Assessment validation support - planning, facilitation and outcomes that stand up to scrutiny.

Read more →

Student Experience

Quality reviews of the student experience - the learner's journey, taken seriously end to end.

Read more →
Who We Serve

Assurance across every industry


QACA’s assurance method travels. The same disciplined, independent review serves organisations in every sector where quality and compliance matter.

Education and training remains our deepest specialisation — the practice QACA grew from.

Why QACA

Assurance you can put your name to

  • Independent-minded reviews — findings as they are, not as hoped
  • Practical recommendations an organisation can actually act on
  • Backed by the CAQA Groups family’s quality and compliance heritage
Speak With Us
How We Work

The assurance method

I.

Listen and scope

We begin with the organisation’s own context — its learners, its obligations, and what assurance it actually needs.

II.

Examine with rigour

Evidence is reviewed carefully and fairly, against the standards and expectations that apply.

III.

Report with candour

Findings are put plainly — strengths acknowledged, gaps named, nothing dressed up.

IV.

Support the improvement

Recommendations come with practical support to act on them, so assurance leads somewhere.

Put your quality on firmer ground

Talk to QACA about audits, validation, systems or the student experience — and what assurance should look like for your organisation.

Request a Consultation