
Quality and Compliance Assurance
QACA provides independent quality and compliance assurance to organisations across every industry — audits and reviews, systems advice, customer and learner experience — delivered with independence and care, with a specialised education practice at its core.
Part of the CAQA Groups family · Craigieburn, Victoria
Every service below is a working assurance capability — described plainly, delivered rigorously. The general assurance services apply in any industry; the education-specific services form QACA’s specialised education practice.

Independent quality and compliance audits and reviews that show an organisation where it truly stands.
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Support for organisations operating under delegated authority arrangements - keeping delegated practice sound.
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Quality assurance for online learning - courses, delivery and the learner's experience of both.
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Assurance reviews for first aid training programs, where quality is a matter of consequence.
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LLN assurance and support - making sure language, literacy and numeracy needs are recognised and met.
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Learning management system advice - selection, configuration and the quality of the learning environment.
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Quality assurance of training and assessment resources - accurate, current and fit for their purpose.
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RPL assurance - processes and evidence practices that recognise prior learning credibly and fairly.
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Student management system advice - records, reporting and data quality an organisation can rely on.
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Support for training and education programs - delivery quality across the TAE landscape.
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Assessment validation support - planning, facilitation and outcomes that stand up to scrutiny.
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Quality reviews of the student experience - the learner's journey, taken seriously end to end.
Read more →QACA’s assurance method travels. The same disciplined, independent review serves organisations in every sector where quality and compliance matter.
Education and training remains our deepest specialisation — the practice QACA grew from.
Why QACA
We begin with the organisation’s own context — its learners, its obligations, and what assurance it actually needs.
Evidence is reviewed carefully and fairly, against the standards and expectations that apply.
Findings are put plainly — strengths acknowledged, gaps named, nothing dressed up.
Recommendations come with practical support to act on them, so assurance leads somewhere.
Talk to QACA about audits, validation, systems or the student experience — and what assurance should look like for your organisation.
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